Et-IT Consultancy

Remote Support

New project or ongoing support, Et-IT Consultancy has the right solutions for you and your business!

Get in touch with us for further inquiry

Choose a Plan

PROFESSIONAL

1 server on-premises
Wired / wireless network management
Up to 5 clients (windows / mac / linux)
Printers and peripherals
Mailserver support
Supporting all cloud infrastructure
24/7 technical support available

$50 per month

PREMIUM

1 server on-premises
Wired / wireless network management
Up to 10 clients (windows / mac / linux)
Printers and peripherals
Mailserver support
Supporting all cloud infrastructure
24/7 technical support available

$75 per month

ENTERPRISE

5 server on-premises and hybrid
Wired / wireless network management
Up to 25 clients (windows / mac / linux)
Printers and peripherals
Mailserver support
Supporting all cloud infrastructure
24/7 technical support available

$175 per month

Custom Remote Support

Customers can create custom packages by adding on any of these services to their order. For more information contact us.

Once agree to subscribe one of the package you will be billed upfront of every 4th of the month.
No, onsite a different rate will be billed.

Technical IT Support

Providing assistance in resolving technical, hardware or software problems that are related to the installation, configuration or use of computer systems.

When your business is unable to function due to a malfunctioning computer or software, our support team is there to get the job done. We install and configure computer systems, diagnose hardware and software faults and solve technical and application problems. Whether you need an IT professional over the phone or in person, we can solve it all!

Technical IT Support We Provide

Computer networks – installing, configuring and maintaining computers
Desktop support – providing direct user assistance
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Provide support, including procedural documentation and relevant reports
Support the roll-out of new applications
Test and evaluate new technology
Conduct electrical safety checks on computer equipment